TACOINCIDENCE
Unconventional master classes in culture, brand experience & human connection
80% of CEOs believe they’re delivering a superior customer experience, but only 8% of their customers agree.
How can you avoid falling into the 80%? That discrepancy between CEOs and their customers is way too high. The good news is there is a huge opportunity for companies to deliver a superior experience.
If you’re serious about not being a part of that 80% then let me introduce myself. I'm Scott Porter and I help changemaker CEOs and leaders leverage the power of a breakthrough brand and customer experience to thrive.
From the businesses I’ve run in the nursing home, luxury airline, and gourmet food industries, I’ve implemented many taco-inspired, simple principles to create powerful brand experiences that have been the hallmark of our success.
There are companies that function, and then there are companies that are great.
Hands-on and interactive workbook activities.
A lifetime membership (because I’m continually adding to what I already know.)
Access to new content that I upload.
An exclusive Facebook group where like-minded leaders share tips and interact.
100% satisfaction guarantee. The reality is that you haven't met me. If you are not satisfied with this course after 30 days of completion then write to me a [email protected] with why you desire a refund.
Discounts on my taco tours.
Discounts on Taco Merchandise
Again, you and I have a tremendous opportunity to embrace the relationship economy and level-up the brand experiences we create. The impact will be transformative: 140% more customer spend, 15% revenue increase, 20% cost reduction, 500% increase in loyalty.
You’ll empower your team to deliver on your mission, make the world a happier place one human-to-human interaction at a time, and build a lasting personal legacy as a force for good.
Also, I'm obsessed with tacos.
Not only are tacos the best food on the planet, but in my lifelong search for the perfect taco, I've been inspired by the taquería experience. It's a masterclass in extraordinary brand experience design and the tacomaster is the genius teacher. With every chop on the block, smile, and personalized taco creation, they deliver happiness...and dramatic business results.
Sincerely,
Scott Porter
If you have any questions about whether these courses are right for you please contact me: [email protected]